Submit a complaint

The AusNCP considers complaints (known as 'specific instances') alleging corporate misconduct as it relates to the OECD Guidelines for Multinational Enterprises on Responsible Business Conduct (OECD Guidelines).

Complaints submitted to the AusNCP will only be considered if they relate to the conduct of:

  • any multinational enterprise legally registered in Australia, or
  • any Australian multinational enterprises operating in another country, irrespective of that country’s OECD member status.

If you would like to submit a complaint, read our procedural guidance first and then complete submission form below.

Transition to the 2023 OECD Guidelines

On 8 June 2023, the OECD Ministerial Council Meeting adopted the 2023 version of the OECD Guidelines. The 2023 OECD Guidelines update the 2011 version of the OECD Guidelines. The 2023 OECD Guidelines update both the substance of what adhering governments expect of multinational enterprises and the procedures that adhering governments should put in place to implement the OECD Guidelines.

Please see our note on transitional arrangements.

Privacy information

The personal information you supply on this form is collected for the purposes of determining whether you have a valid complaint and/or the potential resolution of your complaint in relation to non-observance of the OECD Guidelines for Multinational Enterprises on Responsible Business Conduct.

In order to progress your complaint, we must inform the organisation the subject of your complaint as soon as possible after receiving it. This may include providing a copy of your complaint to the organisation in question. We may also disclose your personal information to other individuals and organisations who have information relevant to the investigation, or resolution, of your complaint.

The AusNCP complaint procedures (3.5) [PDF 2.4MB | DOCX 286KB] allow anonymous filing of complaints via a third party in certain circumstances, such as where there may be risks to the personal safety of the notifier and/or the threat or risk of reprisals.

Notifiers acting on behalf of others should be able to demonstrate their authority to do so and to show evidence of the need for anonymity of the affected party. The privacy notice applies to the AusNCP collection and holding of sensitive information.

Please read our full Privacy notice.

Your details

Alternate contact person

Do you have an alternate contact person?

Submission details

Are you bringing the submission on behalf of others? (e.g. on behalf of a local union or community)

Please note: If you are representing other individuals then written consent may be requested.


Do you wish to participate in mediation?

About the multinational enterprise

Has your organisation been in contact with the organisation named in the submission?

Other proceedings

Have there been other attempts to resolve the situation?

Supporting documentation

One file only.
256 MB limit.
Allowed types: jpg, rtf, doc, docx, pdf, xls, xlsx.
The AusNCP Secretariat will contact you to discuss information sharing if consent is not provided.

Privacy collection

This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.