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Procedures consultation


Treasury recently invited stakeholder views on the discussion paper Improving specific instance procedures [available here: PDF 250KB | DOCX 1.8MB].

The proposed changes are aimed at improving case handling timeframes, efficiency in the process and predictability for parties to a complaint.

The consultation period has closed and Treasury is now considering all feedback. Thank you to stakeholders who submitted a written response (published below with permission) and who attended our consultation session held in Melbourne on Monday, 4 June 2018.

Enquiries can be directed to the AusNCP Secretariat on +61 2 6263 3777 or via email to